About Northstar

About Northstar Local, a local search company in Manteca, California

Northstar Local is built around one idea: a local business should be described online as accurately and specifically as it is in person.

Purpose

Why Northstar Local exists

Northstar Local exists to help local businesses be represented accurately wherever customers look for them.

Most businesses are described online by profiles, listings and websites that were set up once and rarely revisited. Categories drift, services go unlisted, hours go stale and the website tells a different story than the profile. We fix that, then keep paying attention as the business changes.

Structure

Why Northstar is organized into industry brands

Northstar organizes its work into industry brands because local search looks different in every industry.

A dealership has separate sales and service departments. A med spa has a treatment menu with limits on what it can claim. A law firm has practice areas and professional rules. Each Northstar brand is built around one of those worlds, while all of them follow the same approach to local search.

Leadership

Leadership at Northstar Local

Northstar Local is founder-led and owned by Chelsea Facey, with John Jefferson as Director of Operations. They work as one team with the businesses we serve.

Chelsea Facey

Founder and Owner

Chelsea founded Northstar Local and leads its strategy across every brand. Her work connects local visibility strategy, Google Business Profile management, industry-specific brand development and practical website solutions for local businesses.

That range is why the Northstar brands share one approach while each focuses on a different industry.

John Jefferson

Director of Operations

John is Northstar Local’s Director of Operations. He oversees how the company runs day to day across its brands and the businesses they serve.

Experience

Industries Northstar Local has worked with

Northstar’s work has spanned these kinds of local businesses, from single locations to organizations with several.

  • Automotive and RV dealerships
  • Aesthetics and wellness
  • Restaurants and hospitality
  • Real estate professionals
  • Roofing companies
  • Tree services
  • Other local service businesses

Location

Where Northstar Local is based

Northstar Local is based in Manteca, California, in the Central Valley.

Our client relationships extend into Oregon and other markets. Much of the work happens remotely, since profiles, listings and websites can be managed from anywhere.

Questions

Common questions about Northstar Local

Talk with the Northstar team

Tell us about your business and we’ll point you to the right brand.